Note: GovCMS is not taking any bookings for routine forklifts, route migrations or go-lives between Monday 15th December 2025 and Friday 9th January 2026 inclusive.
During this time we are operating with reduced staffing to ensure the team is able to take a well-earned break.
Need help? You may find the answers you’re looking for in our Knowledge Base, training videos, Content Admin or Site builder manuals.
Talk to us: 03 9910 4056
GovCMS Service Desk hours: 8:30am - 5:30pm AEST/AEDT Monday to Friday*
24x7 online support is available for critical infrastructure issues.
For billing enquiries, please email govcms@finance.gov.au
* Excluding public holidays in Victoria.
The GovCMS Service Desk www.govcms.support is provided and managed by Salsa Digital. As it is not a government system, do not include any information that has a classification of OFFICIAL or higher.
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